TERMS & CONDITIONS
Comet Swimming Club operates a school Term Based booking system.
The Term usually runs for 10x week periods. If during this period there is a public holiday you will not be charged as we do not have lessons on public holidays.
Comet reserves the right to cancel or condense classes that fail to reach a minimum capacity. Comet will endeavour to find another suitable time for the customer in such circumstances.
Our 10 week Term does not include the school holidays. We have separate booster holiday programmes running during these periods.
The swimmers swim teacher/coach will monitor their individual progress on a weekly/monthly basis. This information is available via our Customer Portal. Assessments of levels will take place at the start and end of each Term.
If term fees are not received by the end of each Term and you have not contacted the administrator regarding the overdue account, your child will be unable to continue their lessons until the account is brought up to date. This may mean the swimmer loses their space in the class.
2x make up lessons are available each term for lessons/sessions that you are unable to attend. These will expire after a month. You need to cancel the booking via Udio before the lesson begins and re-book at an appropriate time that suits your family. Please note makeup sessions are not available unless you have paid your term fees.
Credits will be considered (at the manager’s discretion) only in cases of serious medical incapacity. A medical certificate will be required.
Whilst your child will have their regular instructor/coach, Comet cannot guarantee their instructor/coach will be at every lesson. If they are away or sick we are unable to notify each class prior to let you know. Any covering instructor or coach will know the level of your child.
If you wish to stop swimming please notify administration before the end of the Term. If the next Term begins and you have not notified the administrator about cancelling, a $25 administration fee will be applied to your account.
PARENTAL SUPERVISION
The Comet Swimming Club complies with the ACC Poolsafe Requirements and has systems and procedures in place to provide a safe environment.
Parents and caregivers do have a role to play in these procedures:
There is no running in the pool area.
Children must not enter the water before the instructor has asked them to.
Children under the age of 8 must be actively supervised by a parent/caregiver over 16.
PHOTOGRAPHY
Comet understands there are times when family members wish to take photos of their swimmers.
Please be aware that others may not wish to be in the photo or video. Please discuss your wish to record images with the swim teachers/coaches and they will assist in advising other swimmers and parents. At no time are cameras of any description permitted in the changing areas.